If your product is defective / damaged or incorrect / incomplete at the time of delivery, then call our customer service to log a replacement request within 7 days after the delivery. For device-related issues (Electronic) after usage please contact the service center listed on the warranty card included with your product or alternatively check our Brand Contact List (Coming Soon) for more details.
Please keep in mind that this product is not eligible for a replacement / Return if the product is "no longer needed or used".
"No longer needed or Used" means that you no longer have a use for the product or you have changed your mind about the purchase or you do not like the product after opening the package / Return period has been passed after the delivery.
Conditions are applied for the returns / Replacements:
The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
The product must include the original tags, user manual, warranty cards, freebies and accessories.
The product must be returned in the original and undamaged manufacturer packaging / box.
Before returning a mobile / tablet / electronic devices, the device should be formatted and all the locks should be removed. Otherwise your return will be rejected and will return back to you.
If a product is returned to us in which does not meet with the conditions, we reserve the right to send it back to you.
Our customer support officer might ask you to provide the proof of damages using social media services (e.g WhatsApp / Facebook / Skype / Team Viewer)
Note: Please keep in mind that "Change of mind is not applicable". All the information should be same with order details page.