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You can return your product within 7 days (Conditions)
If your product is defective / damaged or incorrect / incomplete at the time of delivery, then call our customer service to log a replacement request within 7 days after the delivery. For device-related issues (Electronic) after usage please contact the service center listed on the warranty card included with your product or alternatively check our Brand Contact List (Coming Soon) for more details.
Please keep in mind that this product is not eligible for a replacement / Return if the product is "no longer needed or used".
"No longer needed or Used" means that you no longer have a use for the product / you have changed your mind about the purchase / you do not like the product after opening the package / Return period has been passed after the delivery.
Some more Conditions are applied for the returns / Replacements:
- The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
- The product must include the original tags, user manual, warranty cards, freebies and accessories.
- The product must be returned in the original and undamaged manufacturer packaging / box.
- Before returning a mobile / tablet / electronic devices, the device should be formatted and all the locks should be removed. Otherwise your return will be rejected and will return back to you.
- If a product is returned to us in which does not meet with the conditions, we reserve the right to send it back to you.
Note: Please keep in mind that "Change of mind is not applicable". For more information please contact us.
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HOW TO USE HAIR STRAIGHTENNG CREAM:
1 Coats the entire hair evenly, except for roots and let it set at room temperature for 10 - 20 minutes. After that, rinse it sufficiently with plain water, dry the hair and set with hot straightening iron at 180°C/ 356°F.
STRAIGHTENING CREAM AVAILABLE IN 3 TYPES:
- 1ST: FOR NORMAL HAIRS
- 2ND: FOR COLORD HAIRS
- 3RD: FOR CURLEY HAIRS
HOW TO USE NEUTLIZER:
Put some smoothing cream on a plastic bowl and apply it evenly with a brush in wicks, without touching the scalp. Use a comb to distribute the product well. Leave on for 15-20 minutes and rinse thoroughly. Apply X-Tenso Fixer Cream, by tufts, keeping them straight and leave to act during 10 minutes.
What is in the Box?
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